SHOULD YOU BUY YOUR OWN CABLE MODEM?

Posted by Rob Pegoraro, Special for USA TODAY on 11th Jan 2014

Should you buy your own cable modem?

Rob Pegoraro, Special for USA TODAY11:23 a.m. EDT August 18, 2013

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(Photo: Gene J. Puskar, AP)

STORY HIGHLIGHTS

  • Cable modem rental fees are up to $10 a month
  • Buy your own modem to save installation costs

 

Question: My Internet provider is increasing the rental fee for a cable modem. What are my alternatives?

Answer. This question comes up every time a cable operator bumps up its monthly rate to lease a cable modem. This time around, it's Time Warner Cable. It began informing subscribers late last month that its fee would go from $3.95 to $5.99 a month, not even a year after it began charging rent on modems it had been handing out for free.

TWC, whose role in a weeks-long retransmission-fee dispute with CBS already made it unlikely to win any "America's Favorite Cable Company" awards,has been getting pounded for the move.

Sadly, though, $6 isn't even the most expensive cable-modem rental fee. Comcast charges $10 a month, while Cox charges $6.99 for a combination modem and router.

But you don't have to pay any of those charges. While a good 15 years of trying have yet to result in cable-TV viewers being able to buy their own boxes, we do have a standard for cable modems, DOCSIS (short for "Data Over Cable Service Interface Specification").

All you need to do is consult the list of modems supported by your cable company, buy one, plug it in, have your cable company activate it, and return the model you've been renting.

For example, TWC lists 12 models compatible with its basic and standard Internet plans. 

The payoff period could come faster if you buy a used or refurbished model — or if next year brings another rental-rate increase.

And, realistically, you probably won't fire your Internet provider anytime soon. In most U.S. markets, the only alternative to cable is slower DSL — Verizon has not only stopped expanding its fast Fios service but now markets cable Internet in non-Fios areas.

Buying your own modem can also boost your connection's speed if it replaces a sufficiently old model. You do give up the ability to call the cable company and have them send you a replacement if the modem breaks — but when's the last time you saw one malfunction?

There aren't many telecom decisions this straightforward; about the only scenario in which renting makes solid financial sense is if you're probably going to move out of town within the next year.

And yet about most TWC users still rent: The percentage of subscribers who opt out and buy their own modems is "in the single digits," wrote PR director Judy Barbao on Thursday.

Rob Pegoraro is a tech writer based out of Washington, D.C. To submit a tech question, e-mail Rob at rob@robpegoraro.com. Follow him on Twitter attwitter.com/robpegoraro.